Salon Software & App FAQ

How can I use salon software to help me grow my business?

Vagaro salon software helps business owners grow their business by:

• Automating many daily operation tasks

• Engage with & market to customers in new ways

• Provide in depth business reports to help owners make informed decisions

Do most salon software include an integrated payment system?

No, most salon software require business owners to find their own payment solution. However, Vagaro offers a payment system that integrates seamlessly with their salon software.

Is customer support typically included with salon software?

Although customer support is typically included with salon software, it's often limited to phone support or a help page. Vagaro offers phone support, online chat, a dedicated support site & a YouTube support channel filled with intuitive videos to help solve your software questions.

How can I integrate salon software into my business operations?

Vagaro offers multiple options to help transition businesses to their salon software. These include:

• Importing client lists through the friendly integration team

• Weekly online class training when you need it

• Customer support specialists

What should I consider when purchasing salon software?

There are a range of elements that need to be considered when you’re looking to purchase the best salon software for your business, a few of which are detailed below.

• Key Features: Salon management software can do many things but there are certain features that you will rely heavily on during day to day operation such as appointment scheduling, online booking integration, payment processing, client management, employee management, inventory management and marketing tools. As a result, when purchasing salon software, it’s important to ensure it can effectively handle all of these areas.

• Customer Support: You should strive to choose a salon software provider that has you back at every hour of the day. If you experience any issues, it's crucial you are able to resolve them easily and efficiently to keep your salon running smoothly. As a result, you need to ensure your chosen provider has 24/7 customer support via phone, email and live chat.

• Pricing Structures: Salon software providers across the country typically have different pricing models so it’s important to review and compare. Some salon appointment solutions will charge by the number of users, computers or locations. Other salon software will operate on a subscription based model by charging a monthly fee, with some of these requesting a one-time licensing fee. You should first work out your budget and build a list of providers that are suitable.

• Online Marketplace: When choosing the best salon software for your business, you should understand and consider the structure of the providers online marketplace where your salon can be found by clients. Some providers may charge a fee or take commission but the Vagaro marketplace is completely free and doesn’t take commission at all. Also, when salon clients land on your Vagaro page, there aren’t any competitors in sight.

• Future Planning: Salon software offers much more than just day to day operational support. Some salon software providers will help you plan for long term growth with services such as marketing. You should define what your long term goals are and then ensure your chosen software partner has the capabilities to help you meet those goals.

To see a comprehensive list of things you should consider when purchasing salon software, head over to our blog post - How to Choose the Right Salon Software.

What devices work with Vagaro?

Vagaro is compatible with Android, iPhone, iPad, and accessible via Mac and PC browsers. This flexibility allows owners to manage their business from any device, anywhere.