Grow Your Wellness Business With Complementary & Alternative Therapies

If you’re a holistic therapist or wellness professional thinking of offering more holistic services, we’ve got news for you: Now is the time. Complementary and alternative medicine (CAM) is becoming less alternative, and more mainstream every year¹. The simple fact is that more consumers view their health through a prism that reflects their physical, emotional, mental, and social wellbeing². So, let’s look at how you can expand your services to accommodate this shift, attract new clients, increase revenue streams, and establish your business as a wellness center for the whole being.

1. Complementary Magic: Weaving Together Existing and New Services

Assuming that your spa's management software can accommodate expansion, integrating complementary and alternative therapies can create a powerful synergy that enhances the overall client experience. Here are some other examples illustrating how traditional holistic therapies can seamlessly blend with CAM modalities:

Yoga & Energy Healing: Yoga promotes physical strength, flexibility, and inner balance, while energy healing modalities such as Reiki, Qi Gong or craniosacral therapy work to clear blockages and restore energetic flow.

Two yoga modalities that complement this pairing particularly well are:

Restorative Yoga: Pairing restorative yoga with energy healing modalities such as Healing Touch or Polarity Therapy can deepen the therapeutic effects of both practices.
Yin Yoga: Yin yoga focuses on long-held, passive stretches that target the connective tissues and joints, promoting flexibility and release.

Acupuncture & Herbal Medicine: Integrating acupuncture sessions with herbal medicine consultations allows practitioners to address both the energetic imbalances within the body and any underlying physiological issues.

Reflexology & Aromatherapy: Pairing reflexology sessions, which focus on stimulating reflex points on the feet, hands, and ears, with aromatherapy enhances the therapeutic effects of both modalities.

Meditation & Sound Therapy: Integrating meditation practices with sound therapy, such as Tibetan singing bowl sessions or crystal bowl sound baths, enhances the meditative experience and facilitates deep states of relaxation and inner peace.

Chiropractic Care & Massage Therapy: Combining chiropractic adjustments with massage therapy sessions can provide comprehensive relief for musculoskeletal issues and promote overall wellness.

A few complementary and effective massage modalities include:

Myofascial Release Therapy (MRT): MRT can help optimize the effectiveness of chiropractic adjustments by ensuring that the surrounding soft tissues are relaxed and supple, allowing for greater mobility and ease of alignment.
Neuromuscular Therapy (NMT): Pairing NMT with chiropractic adjustments can address both the skeletal and muscular components of musculoskeletal dysfunction, promoting overall balance and alignment.

These are a few examples of how different modalities elevate one another, and ultimately, the overall client experience.

Remember that adding and pairing more services can complicate your schedule as you know it and lead to various resources (rooms, beds, tables, devices, etc.) often being unavailable if you have multiple service providers. A versatile and dynamic digital calendar can accommodate everything from resource scheduling to double-booking features and added clean-up time between appointments.

2. The Niche Advantage: Riding Specific Wellness Trends

Offering these popular contemporary—and traditional—CAM therapies can enable you to capitalize on emerging opportunities in the CAM industry, thereby increasing booking and revenue.

Popular & Growing CAM Therapies

Complementary and Alternative Medicine (CAM) encompasses a wide range of therapies and practices—several of which we mentioned above. Some of the most-used CAM therapies include:

Acupuncture: Acupuncture is a traditional Chinese medicine practice that involves inserting thin needles into specific points on the body to alleviate pain, promote relaxation, and restore balance to the body's energy flow (Qi).
Chiropractic Manipulation: Chiropractic care focuses on the diagnosis and treatment of musculoskeletal disorders, particularly those affecting the spine and nervous system.
Massage Therapy: Massage therapy involves manipulating soft tissues of the body, such as muscles and connective tissue, to improve circulation, reduce tension, and promote relaxation.
Herbal Medicine: Herbalism involves the use of plants, adaptogenic herbs and botanical extracts for medicinal purposes to support health and vitality.
Naturopathy: Naturopathy is a system of healthcare that focuses on treating the root cause of illness and promoting overall health and wellness through natural, non-invasive therapies³.

Researching Niche Therapy Trends

You can stay informed about emerging CAM therapies and wellness trends by subscribing to industry publications, attending conferences and workshops, and networking with other holistic practitioners.

Some leading peer-reviewed publications include:

Explore: The Journal of Science and Healing
The Journal of Naturopathic Medicine
The Journal of Alternative and Complementary Medicine (JACM)

Some leading conferences include:

American Holistic Medical Association (AHMA) Annual Conference
Integrative Healthcare Symposium
International Conference on Integrative Medicine and Health

Additionally, online platforms such as PubMed, Google Scholar, and professional forums can also provide valuable insights into the latest research and developments in the field.

Identify Local Demand

So, you know what’s in demand nationwide, and maybe even worldwide. But what about in your neighborhood, specifically? You identified local demand for your therapy services in your original business plan. So now we suggest dusting it off and conducting added market research to assess the demand for CAM therapies in your local area.

Evaluating local market demand may involve:

Surveying existing clients: A simple survey can be created and sent out easily through Vagaro’s Custom Forms feature. Ask about clients’ wellness preferences, interests in holistic therapies, and any emerging trends they're curious about.
Exploring community interests & preferences: Attend local events, workshops, health fairs, and wellness expos. Engage with attendees, network with other practitioners, and observe the types of therapies that resonate with participants.
Revisiting population demographics: Things may have changed a bit over the last few years. Adults age; teens grow up and earn money to spend on their self-care & wellness. Reexamine these demographics and learn their pain points.
Researching lifestyle trends: Partner with gyms, yoga studios and/or health food stores on joint events or workshops. Collaborate on marketing campaigns, share resources, and cross-promote each other's services to reach a wider audience.
Investigating existing competition (again): Maybe a few new competitors have popped up since you opened your business and are really riding the holistic wave. Gather new intelligence on your local competition.

Acquire Necessary Training or Partnerships

You’ll need to invest in professional training and certification programs to develop expertise in niche CAM therapies that align with your business goals. Seek out reputable training institutions, experienced mentors, and professional associations to enhance your knowledge and skills.

Many accredited workshops & training programs are offered by:

American Massage Therapy Association (AMTA)
International Association of Yoga Therapists (IAYT)
Accreditation Commission for Acupuncture and Oriental Medicine (ACAOM)
Council on Chiropractic Education (CCE)
National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM)

3. Building Your Wellness Team: Training & Collaboration Options

Expanding your holistic therapy business involves not only providing training for existing staff, but also collaborating with external practitioners who specialize in complementary therapies.

Here are some things to consider:

Staffing Considerations

Adding new services can bring significant changes to how you run your business and place new demands on staff, and possibly require expansion. Do the following:

Determine Your Hiring Needs: Evaluate whether more staff members are needed to support the expansion of holistic therapy services. Consider factors such as workload capacity, client demand, and the availability of qualified candidates in the job market.
Assess Staff Skill & Expertise: Conduct skills assessments to gauge existing staff members’ expertise. This will determine if they have the qualifications necessary to deliver new holistic therapy services and find gaps in knowledge or experience.
Provide In-house Training: Design customized training programs on new modalities & techniques, tailored to the specific needs and interests of your staff members. Have senior-most therapists offer ongoing support and guidance.
Sponsor Continued Education: Foster a culture of continuous learning and professional development. Encourage participation in online courses, conferences, workshops, and certification programs (we already named a few above).
Revisit Your Staffing Model: You may need to adjust your staffing model to accommodate new services. Consider scheduling flexibility and resource availability, and explore full-time, part-time, or per diem staff. The right business management software for your wellness center enables you to accommodate different employee types, payment amounts, schedules and other payroll considerations easily.

Benefits of External Collaboration

Professional partnerships may be unfamiliar territory, and you may have reservations. But, collaborating with qualified practitioners who specialize in desired CAM therapies offers many benefits for your holistic therapy business, including:

Access to Specialized Expertise: Partnering with experienced practitioners allows you to tap into specialized expertise and offer a wider range of services to your clients.
Expanded Service Offerings: By collaborating with external practitioners, you can expand your service offerings without the need for extensive training or investment in new equipment.
Cross-Referrals & Networking Opportunities: Building partnerships with other holistic practitioners fosters a network of support and collaboration within the wellness community.
Enhanced Client Satisfaction: Collaborating with qualified practitioners who specialize in desired CAM therapies allows you to provide comprehensive and integrated care to your clients.
Professional Development Opportunities: Collaborating with external practitioners provides valuable learning and professional development opportunities for your staff.

Approaching External Practitioners

Finding the right partners to professionally collaborate with can take plenty of time and vetting—not unlike finding a life partner!

Don’t worry—this is far more straightforward and doesn’t require swiping right or left.

Seek Referrals & Recommendations: Seek referrals and recommendations from colleagues, clients, and trusted professionals in the industry with whom you’ve established relationships and whose business values and goals align with your own.

Attend Industry Events: Attend industry conferences and networking functions related to holistic health and wellness. Exchange contact information with other practitioners, educators, and professionals in complementary fields.

Search Online Platforms & Directories: Explore professional associations, forums, and social media groups focused on complementary and alternative therapies and reach out to practitioners who specialize in desired CAM modalities.

Craft a Partnership Proposal: Create personalized partnership proposals highlighting how your services complement the expertise of potential collaborators. Articulate value propositions, such as access to your client base, shared resources and marketing opportunities, or mutual referrals.

Build Trust: Schedule face-to-face meetings or virtual calls to get to know each other, discuss mutual interests & goals, and demonstrate your commitment to collaboration. Be transparent about your expectations and intentions.

Elevating the public’s wellness means embracing a holistic view of services and offering a range of complementary CAM therapies. To do this, you may have to diversify your staff, complicate your schedule, and change how resources are shared daily. Running a holistic wellness business requires holistic management software that can grow with you—and alleviate many of your daily stressors. Boost the quality of how you do business, and your quality of life will follow. We can help you achieve that. Start your FREE 30-day trial today with the holistic therapy app that manages your business and backs you at every step!

Sources: